Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Service address or location
• Vehicle make, model, year, and type
• Requested detailing services
• Preferred appointment date and time
• Photos or information about your vehicle
• Messages, notes, or special requests submitted through our website
• Payment and transaction information when applicable

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, referring pages, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and quote requests
• Schedule and manage detailing appointments
• Provide requested services
• Contact you regarding your appointment
• Send appointment confirmations and reminders
• Process payments
• Provide customer support
• Request feedback or reviews after a service
• Send service-related follow-ups
• Improve our website, services, and customer experience
• Prevent fraud, abuse, or security issues
• Comply with applicable legal obligations

Where permitted and with any consent required by law, we may also use your information to communicate with you about promotions, future detailing services, or special offers.

3. Text Messages and Communications

If you provide your phone number and consent to receive text messages, Garibay's Auto Detailing may send messages related to your inquiry, quote, appointment, service reminders, follow-ups, review requests, and, where separately permitted, promotional communications.

Message frequency may vary. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

4. Payment Information

If online payments are offered, payments may be processed by third-party payment processors. We may not directly store complete credit or debit card information. Payment providers may collect and process your payment information according to their own privacy policies and terms.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, understand how visitors use it, remember preferences, and improve performance. Third-party services used on the website may also use cookies or similar technologies according to their own policies.

6. How We Share Information

We do not sell your personal information for money. We may share information with service providers that help us operate our business, such as website hosting providers, scheduling platforms, payment processors, email or SMS providers, analytics providers, and customer-management systems. We may also disclose information when reasonably necessary to comply with applicable laws, enforce our agreements, protect our rights or property, prevent fraud, or protect the safety of our customers or others.

7. Data Security

We use reasonable administrative and technical measures designed to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce agreements.

9. Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information. To submit a privacy request, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment providers, review websites, or other services. We are not responsible for the privacy practices or content of third-party websites.

11. Children's Privacy

Our services and website are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

13. Contact Us

For questions regarding this Privacy Policy, contact: